Privacy Policy

Who we are?

At Keller Water Damage Restoration, we are committed to safeguarding your privacy. This Privacy Policy outlines the types of personal information we collect, how we use that information, and the measures we take to protect it. By visiting and using our website, you agree to the practices described in this policy. If you have any questions or concerns about our privacy practices, please feel free to contact us at any time.

Information We Collect

We may collect several types of information when you interact with our website, including:

1. Personal Information:
   This includes information that you provide to us directly, such as your name, phone number, email address, and any other personal details you share when filling out forms or contacting us through the website.
2. Non-Personal Information:
   We also collect non-personal information, such as browser type, device type, IP address, operating system, and referral source. This information is used to improve the functionality of our website and ensure it operates efficiently for all users.
3. Cookies and Tracking Technologies:
   Like many websites, we use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic. Cookies are small files that are stored on your device and help us remember your preferences, analyze trends, and improve the functionality of the website.

How We Use Your Information

We use the personal and non-personal information we collect for various purposes, including:

1. Providing Services:
   To process your inquiries, provide quotes, schedule appointments, and fulfill your requests for water damage restoration services.
2. Improving Our Website and Services:
   To enhance your experience on our website, we may use non-personal information to monitor and improve the website’s performance, functionality, and security.
3. Communication:
   We may use your personal information to respond to inquiries, provide you with updates about our services, offer promotions, or address your customer service needs. You may opt out of receiving promotional communications at any time by contacting us or using the unsubscribe option in our emails.
4. Marketing and Advertising:
   We may use your information to send you marketing materials about services or promotions that may be of interest to you. We may also use cookies to tailor advertisements that you see on third-party websites.

Data Protection and Security

At Keller Water Damage Restoration, we take the security of your personal information seriously. We implement a variety of physical, technical, and administrative security measures to safeguard your data. These include encryption, secure servers, and restricted access to sensitive information. However, please be aware that no data transmission or storage method is completely secure, and we cannot guarantee absolute security.

Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other websites. We encourage you to review the privacy policies of any third-party websites you visit.

Sharing Your Information

We will never sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

1. Service Providers:
   We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email service providers, or marketing platforms. These providers are obligated to protect your information and only use it for the purposes of fulfilling their services to us.
2. Legal Compliance:
   We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.
3. Business Transfers:
   In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of such a change through an updated Privacy Policy.

Your Rights and Choices

As a user of our website, you have certain rights regarding your personal information. You can:

1. Access and Update Your Information:
   You can request access to the personal information we hold about you and request that we update or correct any inaccuracies.
2. Opt-Out of Marketing Communications:
   If you no longer wish to receive promotional emails or marketing communications from us, you can opt out by following the instructions in the email or contacting us directly.
3. Delete Your Information:
   You may request that we delete your personal information from our records, subject to any legal obligations or legitimate business interests that require us to retain it.

Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If you believe we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page with an updated “Last Revised” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please feel free to contact us:

Keller Water Damage Restoration
Phone: (817) 330-7595
Email: [email protected]
Website: www.waterdamagerestorationkellertx.us

By using our website, you agree to the terms outlined in this Privacy Policy. We value your trust and are committed to protecting your privacy.